Privacy Policy

A. Introduction

Your service provider is [Hong Kong Wenlan Technology Limited] ("Platform"), a company operating under the laws of FLAT/RM P, 4/F, LLADRO CENTRE, 72 HOI YUEN ROAD, Kwun Tong, Hong Kong.

We understand that your privacy is of utmost importance, and we are committed to safeguarding it. Your trust is vital to us, which is why we strive to be transparent about our data collection and usage practices.

This Privacy Policy outlines how we collect, use, disclose, and share your personal information and personal data when you access or use our Site, Application, and/or for Services reading novels.

We encourage you to read this policy carefully, particularly the sections in bold, to fully grasp its contents and legal implications before using our Platform. By accessing or using our Platform, you signify your unconditional acceptance of this policy. Should you disagree with any part of it, please refrain from using our services.

B. Age Restrictions

Our Platform is not designed for children under the age of 13. We kindly ask that children under 13 do not use our Site, Application, or Services for any reason. We will not knowingly collect or accept personal information from individuals under the age of13. In the event that we discover an underage account, we will promptly terminate it and remove any collected information.

For users aged between 13 and 18 ("Teens"), we require parental or guardian consent and supervision to use our Platform. You are responsible for any Teen's use that you permit.

C. Data Collection

We aim to provide you with a better understanding of the information we collect as you utilize our services to operate, develop and improve them, especially to enhance your novel reading experience.

When you interact with our Platform, we collect "Personal Data" can that identify you and "Non-Personal Data" that cannot.

When you log in to our Platform, we collect and store account information such as your nickname, email, and password, which we treat as personal information. Log information may include your IP address, browser details, date/time, and cookie data. If you log in with a social media account, we will request access to basic information like your name and email. You have the option to stop sharing this information at any time by removing our access. When you're not logged in, we associate the collected data your with device and application to maintain your reading preferences.

For paying customers, we collect payment information to enable and fulfill transactions.

We may collect survey information, including Personal and Non-Personal Data, if you participate in a survey to provide personalized help and improve our novel recommendations.

The specific information we collect and how we use it depends on your services use and privacy settings.

D. Use of Your Data

We utilize your data as needed to perform our contract with you and for legitimate business purposes, including:

• Providing, administering, and improving our Site, Application, and Services, including user features and access, transactions, research, new features, algorithms, and usability.
• Communicating with you about your use, product updates, and responding to support requests.
• Sending direct marketing and updates via in-app messages. You can contact us to opt out.
• Obtaining authorized public social media information when you log in via social media.
• Displaying and backing up your User Content, such as your bookshelves and reading progress.
• Calculating statistics and preventing fraud and misuse.
• Analyzing to usage improve user experience.
• Verifying parental/guardian consent for minors.
• Facilitating purchases and validating identity.

For instance, we will know how many users access a particular page and their click patterns. We use aggregated data to understand and optimize our Platform, especially to enhance your novel reading experience.

Your data may be transferred internationally to provide our services. If you do not consent, please do not use our Platform.

E. Cookies

We employ cookies to provide, protect, and promote our products.

Cookies are small files sent to your device that identify your browser or application. Session cookies exist only while your browser/app is open and are deleted automatically when closed. Permanent cookies remain after closure to remember your device when you return.

We use cookies to improve service quality and understand user interaction, including to:

• Verify log-in information.
• Track traffic patterns.
• Monitor overall and device-specific visitorsContin.
• uously improve performance.
• Customize your experience, particularly for novel recommendations.
• Provide customer service.

You can choose whether to accept cookies, but refusing them may limit functionality. Most devices and browsers allow you to manage cookie settings and preferences.

F. Information Sharing

a. Shared on our Services

Any information in your public Platform profile will be shared on our Services to maintain your account per your instructions. This may include your reading list and favorite novels.

b. Sharing Outside our Services

Some features allow sharing information outside Platform, like publicly accessible blogs, forums, and social media plugins linking websites. If you use these, third parties may access the disclosed information.

We describe the information shared when you first use a third-party service feature or. We require third parties to protect your data in accordance with this Policy. You can stop sharing anytime, but may lose feature access. We are not responsible for third party use of your information.

We do not rent or sell your information unless you consent.

To enable product features and ensure application stability, we may use third party SDKs and strictly monitor them for security. Third party SDKs have their own policies that apply to information they collect about you. We recommend reviewing their policies before use. Contact us immediately if you find any risks with third party SDKs or similar apps.

G. Information Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

We limit staff access to your information only on a need-to-know basis.

H. Updating Your Information

We provide ways to update and correct your Personal and Non-Personal Information for many of our services.

You also have the right to access and correct your personal information by logging into your account.

You can access and correct your personal information by logging into your account at any time.

If we agree that your Personal Information is inaccurate or incomplete, we will notify any third parties we have shared it with to rectify it.

I. Deletion of Your Data

You can request data deletion at time any by contacting us. We will evaluate requests on a case-by-case basis. We may retain data as reasonably needed for legitimate purposes such as fraud prevention and legal obligations.

Account deletion will result in the loss of access to and use of our Platform.

J. Changes to This Policy

We may change this policy, noting the date of the last update. We will not reduce your rights without your consent. Significant changes will have prominent notice, including in-app notification if applicable. By using our Platform, you consent to updated policies.

K. Third-party Advertisers, Links to Other Platforms

We allow third party ads within our Platform. They may collect your IP address and use cookies/other tech to measure ad effectiveness and personalization.

We do not share your personal information with third party ad servers without your, consent except as part of an opt-in program. Consult their privacy policies for opt-out instructions. Our policy does not apply to other platforms.

L. Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at business@wenlanglobal.com.